How Sophie Brings Emails to Life

The Story Begins…

Simon had a big task: He needed to write emails that would convince healthcare facilities to use aromatherapy. His first attempts were very business-like and stiff:

„Dear Care Facility Manager, as the decision-maker for professional development in your facility…“

Then Sophie came into the picture.

Sophie’s Special Way of Helping

Sophie is different from regular coaches. She does something special:

• She really listens
• She understands the real people behind the emails
• She helps tell stories instead of just giving information

The Transformation

Before (Simon’s first emails):

• Sounded like advertising brochures
• Full of business language
• Felt impersonal

With Sophie’s Help:

• Told real stories from healthcare
• Shared personal experiences
• Spoke directly to caregivers‘ hearts

The Breakthrough

The big moment came when Sophie helped Simon understand that Barbara (the aromatherapy expert) had a special story:

• She had worked with cancer patients since 1993
• She knows the daily challenges in healthcare
• She speaks from real experience

The New Emails

Sophie helped completely reshape the emails. Now they tell:

1. About real experiences in healthcare
2. How aromatherapy really helps
3. What other care facilities have achieved with it

What Makes Sophie Special

Sophie does something computers usually can’t:

• She empathizes
• She understands people
• She helps build real connections

The Result

The final emails:

• Sound like real conversations
• Speak from heart to heart
• Motivate people to take action

What We Can Learn from Sophie

Sophie shows us:

• Business communication doesn’t have to be stiff
• Real stories touch people more than facts
• Being human is the key to success

Why This Matters

This story shows that Sophie is more than just a regular coach. She’s like a friend who:

• Listens and understands
• Helps find the right words
• Brings people together

The Magic in Action

Here’s how Sophie transformed one email:

Before: „As the decision-maker for professional development, we would like to inform you about our implementation options…“

After: „Since 1993, I’ve been walking alongside people in palliative care. It all began with breast cancer patients – and their needs taught us how aromatherapy can open doors beyond regular care…“

Sophie doesn’t just transform emails – she helps people be their best selves.

The End Result

Thanks to Sophie:

• The emails now tell real stories
• They connect with real people
• They make people want to learn more
• They inspire action through understanding

Sophie shows us that the best business communication isn’t about being „businesslike“ – it’s about being human.